Privacy Policy

At TyneView Estate, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Notice explains how we collect, use, and protect your information in line with the UK General Data Protection Regulation (UK GDPR).

Information We Collect

We may collect and process the following information:

Information you provide

When you contact us, make an enquiry, complete forms on our website, or communicate with us by phone or email, you may provide personal details such as:

Name
Address
Email address
Telephone number
Payment details

Any additional information relevant to your enquiry or booking, including access, dietary or health requirements where necessary

Information collected automatically

When you visit our website, we may automatically collect:

IP address, browser type and version, operating system, and device information

Information about how you use our website, including pages visited, time spent on pages, and navigation paths

Our website uses cookies to improve functionality and user experience. Cookies help us understand how visitors use our site so we can improve it.

How We Use Your Information

We use your personal data to:

Respond to enquiries and provide requested services
Manage bookings and payments
Improve our website and services
Communicate important service updates
Send marketing communications where consent has been given

Sharing Your Information

We may share your data with trusted third parties who help us operate our website and deliver our services, such as payment processors, IT providers, and analytics services.

We may also disclose your information where required by law or to protect our legal rights. We do not sell your personal data.

Data Storage & Security

Your personal data is stored securely on protected systems. Payment transactions are encrypted using SSL technology.

While no internet transmission is completely secure, we take appropriate measures to protect your data and prevent unauthorised access.

Your Rights

You have the right to:

Object to marketing communications
Request correction of inaccurate data
Request access to your personal data (Subject Access Request)
Request deletion or restriction of your data in certain circumstances
Requests can be made using the contact details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page.

If you have any questions about this Privacy Notice or how we handle your data, please contact us:

Email: info@tyneviewestate.co.uk

Post:

For the attention of Andrew Simpson

TyneView Estate

47 Earlsway, Teesside Industrial Estate

Thornaby, Stockton-on-Tees

TS17 9JU